Terms & Conditions

Return Policy and Process

At JRD Motorsports, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a return policy subject to the terms outlined below.

Eligibility for Returns

  • Items must be returned within 14 days from the date of delivery.

  • The product must be unused, in its original condition, and in the original packaging.

  • Certain products are not eligible for return.

Return Process

To initiate a return:

  1. Contact Us: Reach out to our customer support team at merch@jrdmotorsports.com to request a return authorization. Please include your order number, product details, and reason for return.

  2. Return Authorization: Once we approve your return, we will provide you with a Return Authorization Number (RAN) and return instructions.

  3. Return Shipping: You are responsible for the return shipping costs unless the item is defective or we made an error in processing your order.

  4. Packaging: Ensure the product is securely packed in its original packaging.

  5. Inspection: Once we receive your returned item, it will be inspected to verify its condition. If it meets the return requirements, we will proceed with your refund or exchange.

Exceptions

  • Products that are damaged during return shipping due to improper packaging will not be eligible for a refund.

Refund and Dispute Policy

We want you to be completely satisfied with your purchase. If you experience any issues, our goal is to resolve them promptly. Below is our refund and dispute policy:

Refund Policy

  • If your return is approved, you will receive a refund to the original payment method used for the purchase.

  • Refunds will be processed within 7-10 business days after we have received the returned product and verified its condition.

  • Shipping costs are non-refundable, unless we made an error in processing your order or the product is defective.

Disputes

  • If you encounter any issues with your order, including dissatisfaction with the product, incorrect items, or defects, please contact us at merch@jrdmotorsports.com within 3 days of receipt of the product.

  • We will investigate and work with you to resolve the issue, which may include offering a replacement, partial refund, or other appropriate remedies.

Chargebacks and Unauthorized Disputes

  • If you initiate a chargeback or dispute through your payment provider without contacting us first, we reserve the right to pursue the matter through the payment processor and/or legal channels.

  • We will work diligently to resolve any disputes amicably, but failure to communicate with us before filing a chargeback may result in a delay in resolution and additional fees.

3. Limitation of Liability

To the fullest extent permitted by law, JRD Motorsports is not responsible for any damages, losses, or other liabilities incurred in connection with the use of the Site or the products purchased.

4. Governing Law

These Terms and any disputes arising from or related to these Terms will be governed by the laws of the State of [Insert State], without regard to its conflict of law provisions.